MSGCU is hearing of increased scam attempts in which criminals posing as reputable computer companies, such as Microsoft or McAfee, trick members into calling them because of computer trouble. Scammers reach out via an email message or a popup message on their victim’s computer. They then lie to their victim to say they have already charged a fee for a service call, and when the victim complains, they say they will process a refund. In this complex scheme, criminals then claim they accidentally over refunded their victim and now that money must be returned.

They then resort to using scare tactics and classic red flags such as:
- Threatening to take all the victim’s money
- Threatening that the victim can go to jail for fraud
- Coaching exactly what to say, or what NOT to say, to the victim’s bank or credit union

Stay alert to common red flags. And if you believe you may have fallen victim, contact MSGCU at (586) 263-8800 or (866) 674-2848 so we can help.

Category: Scam Alerts